At Raating, protecting your privacy is a core commitment. This Privacy Policy explains your privacy rights and how we collect, use, share, transfer, and safeguard your personal information when you use our website, apps, and related services (collectively, the “Platform”).
Platform, website, or service: Refers to all Raating websites, applications, and associated services.
Public personal data: Personal data you share on our Platform that is accessible to anyone online and allowed to be publicly available on Raating.
Private personal data: Personal data we collect but do not make publicly visible on the Platform.
Keeping your personal information safe is our top priority. Raating employs a combination of technical, organizational, and administrative controls to guard your data within our systems. We regularly assess our security environment for potential vulnerabilities.
However, the internet cannot be guaranteed fully secure. Messages or emails sent through our Platform may not be encrypted. We recommend avoiding sending sensitive or confidential information via these channels.
We continuously improve our security practices and update this policy accordingly.
If Raating holds personal information about you, you have certain rights under applicable laws. These include:
Access and portability: You can confirm if we hold your data and request a copy.
Correction: You can correct or update inaccurate or incomplete personal data.
Deletion: You may request removal of your data, subject to legal or overriding reasons to retain it.
Objection: You have the right to object to certain data processing activities, such as marketing communications or sharing public data with partners.
Restriction: You may ask us to limit the processing of your data in some cases.
Withdrawal of consent: If processing is based on your consent, you can withdraw it at any time without affecting prior processing.
Some rights may be restricted to protect others’ data or to comply with legal requirements. If you have unresolved concerns, you may contact your local data protection authority.
[If applicable, add specific U.S. privacy rights here.]
Raating’s Platform is not designed for children under 18 years old. We do not knowingly collect personal data from minors. If you believe a child under 18 has provided us with personal information, please reach out immediately.
We may revise this Privacy Policy from time to time to reflect legal, regulatory, or business changes. When material changes affecting your rights occur, we will notify you directly or via the Platform.
Continuing to use Raating after changes means you accept the updated terms.
Our Platform may contain links to other sites or services not operated by Raating. We do not endorse or control those third-party websites. Please review their privacy policies, as they may differ from ours.
When you submit reviews or content on Raating, this information and your profile details may be visible to all Platform visitors. Your country location, review history, and any images or videos you share with reviews can be publicly viewed.
You control how much personal information you provide when creating your profile.
Public personal data may include:
Profile info: Username, profile picture, country.
Review details: Businesses, products, dates, review content, star ratings, photos/videos.
Interaction metrics: How many users find your reviews helpful.
Social media info: If you link your Raating account to social profiles, certain data like name and photo may be collected.
Private personal data may include:
Account credentials and preferences.
Contact details (name, email).
Device and browsing information (IP address, browser type, location).
Usage data: Activity on the Platform, emails opened, links clicked.
Verification info: Documents submitted for identity verification.
Communication logs with Raating.
Call recordings: For quality control when contacting Raating.
Data from browser extensions related to Raating.
If you hold a business account, we may also collect business-related info like company name, address, replies to reviews, verification documents, and payment details.
We collect data directly from you when you:
Create an account.
Write reviews or respond to others.
Use our Platform or services.
Communicate with us.
We may also receive data from third parties such as social networks or businesses that invite you to leave reviews.
Additionally, some data is automatically collected via your device or browser while using our Platform.
Businesses requesting reviews or info via Raating are the data controllers for that data.
Raating is the data controller for personal data you provide through the Platform.
Business customers may act as data controllers for the information related to their account and interactions.
Raating uses your data to:
Deliver and improve our services and Platform.
Authenticate and manage your account.
Respond to support requests and inquiries.
Communicate updates, offers, and newsletters.
Personalize your experience based on interactions.
Conduct internal analyses, fraud prevention, and quality control.
Comply with legal requirements and enforce terms of use.
Allow business users to manage reviews and replies.
Some processing depends on your consent, which you can withdraw anytime.
We may use AI and automated technologies to analyze data, enhance services, and personalize content.
For questions, concerns, or to exercise your data rights, please contact us at:
Email: privacy@raating.com
