At Raating.com, our mission is to foster a trusted community where people and businesses support each other. We are an open, independent, and impartial platform that helps consumers make informed decisions while enabling businesses to build trust, grow, and improve. To maintain the integrity of our platform, we ask all businesses to adhere to these guidelines, along with our Terms of Use and other policies available on our website.
For more information, you can visit our Help Center.
Flagging Reviews: Businesses can report reviews that violate our guidelines, such as those containing harmful content, personal data, or fake reviews. However, misuse of the flagging system is not allowed.
No Fake Reviews: Any fake or misleading reviews are strictly forbidden and will be removed immediately.
Claim Your Profile: Businesses are encouraged to claim and manage their Raating.com profile, where they can update information and respond to customer feedback.
Fair Review Invitations: When inviting customers to leave reviews, businesses must ensure invitations are neutral, honest, and free from incentives or pressure.
Review Ownership: Reviews belong to the reviewers, who have the right to edit or delete their own feedback at any time.
Professional Engagement: Businesses should respond to reviews in a courteous, respectful, and professional manner.
Consequences for Misuse: Any misuse of the Raating.com platform may result in account suspension, profile warnings, or other enforcement actions.
